I’ve been a boss for a long time. There are many employee mistakes that I see over and over again. These mistakes end up getting the employee in trouble. No one is in a good frame of mind after being spoken to regarding something they are doing that is not acceptable.
It’s very common for me to get comments like: You don’t like me because I’m white. You don’t like me because I’m black. You don’t like me because I’m a man. You don’t like me because I’m a woman. You don’t like me because I’m gay. You’re just out to get me because you’re jealous of me. You’re out to get me because more people like me. You’re out to get me because I’m prettier than you are and so on.
There’s no sense in arguing with the employee. The more I deny the accusation the more he or she will believe it’s true. They have to believe it’s true otherwise they have to admit that the actions they were doing that got them in trouble in the first place, are wrong and should not be done. Not only do they not want to be in the wrong but they also don’t want to have to stop what they were doing.
I’m sure I’m not the only boss that goes through this same thing so let me give you a word of advice. First off, I’m human. I do my best to be fair to my employees but when I have someone accusing me of all kinds of things because they didn’t like me telling them that they are making way too many personal calls at work or some other issue, I get irritated just like anyone else would.
Negative thoughts about the clerk will be circling around in my head. They won’t come out of my mouth but they will definitely be in my head. When positions open and that clerk applies for one I’ll have to think long and hard about whether I want someone in that spot who does not take responsibility for their own actions. On the other hand, when I speak to someone about something they’ve done wrong and that person admits they shouldn’t have done it and won’t do it again, I am left with a very positive impression of that clerk. Take responsibility for your actions. It’s to your benefit.
Picture from: momtastic.com